New patients
{ what to expect }
In Latin, “doctor” means teacher.
We don’t just treat patients, we teach patients.
The term Doctor was used for many centuries before there were any universities, or degrees. It was used to refer to an especially learned person who was authorized and qualified to teach a particular subject such as medicine, philosophy, theology, law, logic, history, etc. Dr. Pelton chose to obtain his PH.D. prior to getting his M.D. because he had a strong desire to help his patients understand their disease.
Your Checklist
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Fill out the patient forms ahead of time.
New patients are required to fill out general patient and insurance information. To save time on the day of your appointment, fill these out ahead of time and bring them with you. Download patient forms here
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Arrive 15 minutes before your appointment time.
Our goal is to see you as soon as possible after you come into the office. We ask that all patients arrive 15 minutes before your scheduled appointment time. This gives our front office a chance to get any necessary information and stay on schedule.
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Bring insurance, referrals, and co-pay.
We accept most insurance and will do our best to answer your questions concerning your insurance policy. When you arrive, we will ask for a copy of your insurance card and a picture ID. Dr. Pelton is a sub-specialist, and many insurance plans require a referral to see him. Please call your Primary Care Provider and make arrangements to get the letters as soon as you schedule your visit with our office. Your co-pay is also due at the time of your visit.
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After your appointment, set up your patient portal.
Your patient portal is where you can schedule appointments, ask questions, and pay your bill online. Go to the portal page and create an account to get started.
Frequently asked questions
We’ve answered the most common questions asked by new patients, below. If you still have a question that we haven’t answered here, feel free to reach out to us using the links at the bottom of this page.
Still have a question?
We’re here to help you feel comfortable and confident for your next appointment. If you’d like to talk to one of our friendly nurses about what to expect when you come in, feel free to contact us: